Frequently Asked Questions:
 

How often should my carpet be cleaned?

The majority of carpet manufacturers recommend carpet cleaning by a professional carpet cleaning firm such as Omega carpet Cleaning Atlanta every 12 months.

The time frame may vary with individual needs such as children or pets, which usually require that carpet be cleaned more frequently.

Carpet manufacturers also recommend cleaning firms such as Carpet Therapy because of the knowledge and training required to provide effective cleaning.

What method does Omega carpet Cleaning Atlanta use?

We use the Hot Water Extraction method in conjunction with a type of equipment known as a truck mount.

The water in our equipment reaches temperatures of 230 degrees Farenheit, helping to loosen the majority of soils. These soils can then be removed with the high vacuum generated by this same machine.

Why does Omega carpet Cleaning Atlanta use this method?

Hot Water Extraction is the method of choice by most carpet manufacturers because of its greater effectiveness for removing soils and leaving your carpet looking its best.

How long will it take for my carpet to dry?

It normally takes 6 - 8 hours for the carpet to feel dry enough to walk on, but is typically not completely dry for 24 hours.

You can walk on the carpet right after cleaning, provided you wear socks or some kind of foot covering to keep oils on your feet from getting into the damp carpet.
 

How can I keep my carpet looking good?

Vacuuming your carpet thoroughly every week will make a major difference in maintaining your carpet.

Fact is that 80% of the soil in your carpet is of the loose, insoluble type. This is the reason why Omega carpet Cleaning Atlanta begins every cleaning job by thoroughly vacuuming your carpet or upholstery.

How should I treat the spots if my pet has an accident?

The key is to blot up as much of the foreign matter as you can. Then flush the spot with a professional spot neutralizer like the one Omega carpet Cleaning Atlanta provides free of charge to all our customers. Now take a clean towel and blot, don't scrub, the spot.

Call a professional carpet cleaner as soon as convenient to prevent changes in the appearance of your carpet.
 

What happens with other stains on my carpet?

Kool-Aid, wine, candle wax and most other stains should not be treated with one of the consumer products found in supermarkets. You are more likely to set the stain or cause further discoloration.

These products are generally intended for emergency use only and can cause problems even when instructions are followed closely.

A better solution would be to call a professional carpet cleaning company like Omega carpet Cleaning Atlanta at your earliest convenience: we have the products and the knowledge to neutralize a wide variety of carpet staining problems.